Privacy Policy
At Pin Stars, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services through the Pin Stars website (“Website”). By creating an account and using our services, you agree to the terms outlined in this policy.
Collection of Personal Data
We may collect and process the following types of personal data:
- Information you provide when registering an account on the Website, including name, email, date of birth, and contact details.
- Data related to financial transactions, such as deposits, withdrawals, and betting activity.
- Communications with our support team, including emails and chat history.
- Device information, including IP address, browser type, and operating system.
- Data obtained from third-party service providers to verify identity and prevent fraud.
- Information regarding responsible gaming practices to ensure a safe gambling environment.
Use of Collected Data
Your personal data is used for the following purposes:
- To provide and improve our gaming services.
- To verify your identity and comply with regulatory requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
- To process transactions securely and efficiently.
- To detect and prevent fraud, security breaches, and other illegal activities.
- To personalize your experience on the Website.
- To communicate with you regarding promotions, updates, and other relevant information.
- To conduct analytics and improve our platform’s functionality.
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Regulatory authorities and law enforcement agencies when required by law.
- Payment processors and financial institutions to facilitate transactions.
- Service providers that assist in maintaining and improving our platform.
- Affiliates and partners for marketing and promotional purposes, subject to applicable privacy laws.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our Website. Cookies help us:
- Remember your login details and preferences.
- Analyze user behavior to improve services.
- Ensure the security and integrity of our platform.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.
International Data Transfers
As a global online gaming platform, we may transfer your data to jurisdictions outside the European Economic Area (EEA). We take necessary measures to ensure that your data remains protected in compliance with applicable privacy laws.
Data Retention
We retain your personal data as long as your account is active. Additionally, we may keep certain information to comply with legal obligations, resolve disputes, and enforce our policies.
User Rights
You have the right to:
- Access, update, or delete your personal data.
- Restrict or object to the processing of your data.
- Request a copy of your personal data in a machine-readable format.
- Withdraw consent where applicable.
To exercise these rights, please contact our support team.
Security Measures
We implement industry-standard security measures to safeguard your personal data from unauthorized access, loss, or misuse. However, no method of data transmission is entirely secure, and we encourage users to take precautions when using online services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our Website. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact our support team via email.